Looking for a trader that has passed a Which? assessment?

Visit Which? Trusted Traders to find local traders who have been checked and assessed by our trading standards professionals.

Trader hub

Welcome to Which? Local

Businesses recommended on Which? Local can find out more information about the service via the FAQ's below:

Alongside Which? Local, Which? have also created Which? Trusted Traders -  an endorsement scheme to help consumers find reputable home improvement and motoring traders.

All traders accepted onto the Which? Trusted Traders scheme have passed an assessment process to establish that they meet the high standards set by Which?

Unlike Which? Local, Which? Trusted Traders can benefit from using the Which? Trusted trader icon, helping you to differentiate from your competitors and generate increased business leads. It's also a service for all consumers, not just Which? members. 

Find out more about the benefits of becoming a Which? Trusted trader

Which? Local - FAQ's

  • How do I get listed on the website?

    If  A business can only be listed on Which? Local if they have been recommended by a Which? member or via their association with the Buy With Confidence Scheme (run by Trading Standards)

    If any of your satisfied customers are members of Which? please point them in the direction of Which? Local to make that vital first review for your business.

    Please note that all reviews are moderated before publication. If businesses are found to be recommending themselves/colleagues/family etc, this will not be published and may result in further action being taken (see our Terms & Conditions)

  • How do I see my reviews?

    If Which? Local is currently a free service for members of Which? and you will need a Which? Membership to access Which? Local

    You can sign up to Which? from as little as £1 with our fantastic membership trial offer.

  • Claim your business listing

    Is your business recommended on Which? Local? Do you also have access to Which? Local? If so, then you can tell Which? members even more about your business by claiming your profile - how long you have been trading, your specialist area within your trade etc. You can also add a photo to your listing - whether it's your business logo, your van or even yourself on the job!

    To claim your profile, click on 'Is this your buisness' on your listing and our moderators will be in touch with further information.

  • I have claimed my listing - how do I add extra information?

    Once confirmed by our moderators, you can add content one of two ways:

    1. Visit 'My account', selcting the tab with your business name on it. 

    2. Via your listing on the website, selecting 'edit business'.

  • My contact information is incorrect

    To update or edit your business details, please contact Which? Local and let us know what we need to change. You can also request to add business categories where applicable. 

  • What is Which Trusted Traders?

    Which? Trusted Traders is an endorsement scheme which recognizes reputable traders in the home improvement and motoring sectors. 

    Businesses wishing to join the scheme and become a Which? Trusted Trader must undergo an assessment process which includes a credit check, customer reference checks and a visit from a Which? Trusted Traders assessor. The visit includes an assessment of various aspects of the business such as business processes, documentation and complaints procedures.

    Only traders who satisfy this assessment process are awarded Which? Trusted Trader status.

    Unlike Which? Local, Which? Trusted Traders can benefit from using the Which? Trusted trader icon, helping you to differentiate from your competitors and generate increased business leads. It's also a service for all consumers, not just Which? members. 

    Find out more about the benefits of becoming a Which? Trusted trader

  • Can I advertise?

    Currently, we do not allow traders/businesses to advertise any of the following:

    - The Which? Local logo or any associated Which? graphic
    - Screenshots of the website or reviews
    - The reviews themselves (even if in a different format e.g. font, colour etc) unless you have the authors prior permission.

    Businesses that breach any of the above are contacted directly by Which? Local and given 1 month to make the necessary changes. Non adherence to our request will result in the temporary removal of the business listing on Which? Local.

  • Can I help Which? Local?

    Absolutely! Have you taken a look at the discussions section of the website? Perhaps you have some expert advice to offer Which? members or wish to start a new discussion yourself?

    Would you like to help us with a advice article or research project? We are always looking to recruit Which? Local recommended traders & businesses for future developments on the website, so to register your interest please contact us.

  • Can I be removed from the website?

    Yes - if your circumstances change and you no longer wish to be featured on the website, please contact us and we will remove your listing as soon as possible.

  • I’m a member of Buy With Confidence (BWC)

    Which? recogises the high vetting standards used by the Buy With Confidence Scheme, and consequently, all members of the BWC schem are listed on Which? Local. 

    If your business is part of the BWC scheme, you should have received information regarding Which? Local in your registration pack.  If you have not yet registered your complimentary access, then please contact us

Got a question?

If this page doesn't help with your question, please get in touch.