For Denise Horton from Droitwich, it’s been stressful finding local trader. ‘We purchased our house 10 years ago, it was derelict at the time so we had traders in to help with some of the work’, she said.
‘We had to consult a directory for about half of the people used and I can say that a high proportion of those, we had issues with! The vast majority couldn’t bother to turn up when they said they would’ said Denise.
'I won't ever just pull a name out of a directory again!'
A Which? Local recommendation saving disaster
When renovating her bathroom last year, Denise had a problem when the original contractors didn’t arrive. She said, ‘We had torn out all the fixtures and the radiator in preparation for his coming’.
Denise then remembered about Which? Local and found Andy from Alcester Bathing Company. ‘Andy quoted a good price and luckily, was able to start right away and worked quickly and efficiently.
‘We found him to be professional, friendly, tidy and very helpful in sorting issues that arose in the refurbishment. His input was greatly valued, I can't say enough about Andy and would have him back in a minute!
‘He really saved us from disaster. I know that we will be using Which? Local from now on. I won’t ever just pull a name out of a directory again’ said Denise.
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